Refund Policy

Refund, return & cancellation policy

Order cancellation

We process and dispatch orders quickly. If you need to cancel or amend an order, please contact us as soon as possible — we cannot guarantee changes once an order has shipped.

Refunds

We offer a 60-day money-back guarantee on Flunnea. If you're not satisfied, email contact@maisalya.com with your order number and we'll arrange a refund to your original payment method.

Late or missing refunds

If you haven't received a refund yet, please check your bank account again, then contact your card issuer — processing times vary. If you've done this and still have not received your refund, contact us.